Can a buyer use the builder concession AND down payment assistance?
01
In most cases yes — on FHA the seller can contribute up to 6% and DPA layers on top. We confirm DPA program eligibility at pre-app and structure the concession around it.
Will the rate at lock match what you quote at the contract?
02
We hold pricing for 15 minutes from quote and offer same-day lock at the contract table. Your dedicated builder rep can re-issue revised quotes within minutes if the structure changes during negotiation.
How fast can you re-issue pre-approvals if rates drop?
03
Same-day in 96% of cases. We push updated pre-quals directly into your CRM if you’re integrated; otherwise PDF in inbox within hours.
What happens if the appraisal comes in low?
04
Our internal review team has 48 hours to substantiate. If it stands, we offer three structured paths to close — including builder-funded gap loans on qualified files.
Do you offer buyer education for first-time buyers?
05
Yes — pre-app credit counseling, scenario walk-throughs, and a digital workbook your sales floor can hand to buyers on day one. Co-branded with your community on request.
Who handles condo project approval?
06
HFG handles CPM, PERS, and DELRAP in-house. We don’t outsource — that’s the difference for attached communities.