Six services.
One accountable team.

Each capability is in-house, measured, and audited against the commitment we make to every builder partner. No outsourcing, no excuses, no surprises at the closing table.

01
SERVICE 01 OF 06

New-construction appraisal rotation

A curated panel of appraisers who specialize in new construction in every market we operate in. They understand spec homes, options pricing, and forward-dated valuations. Our internal review team validates every report before it hits underwriting.

72 hr
AVG TURN TIME
100%
REVIEWED IN-HOUSE
38
MARKETS COVERED
02
SERVICE 02 OF 06

30-day credit underwriting

Every builder file underwritten within 30 days of application. That’s the contract, not a goal. Miss it and we tell you immediately and escalate. No moving target, no asterisks.

30 d
SLA COMMITMENT
99.4%
HIT RATE
21 d
AVERAGE ACTUAL
03
SERVICE 03 OF 06

Loan docs 5+ days before close

Loan documents delivered to title a minimum of five business days before close of escrow. Your sales team knows the deal is real, title has time to clear conditions, and your buyers sleep the night before closing.

5 d
MINIMUM LEAD TIME
7 d
AVG LEAD TIME
98%
ON-TIME RATE
04
SERVICE 04 OF 06

Builder portal + co-branded marketing

Real-time pipeline visibility for every loan tied to your communities. Status, conditions, projected closing date, health indicators. Plus on-demand co-branded flyers with current rates, scenarios, and your project branding.

99.9%
PORTAL UPTIME
180+
BUILDERS ON PLATFORM
24 h
FLYER TURN TIME
05
SERVICE 05 OF 06

In-house condo project approvals

Full CPM, PERS, and DELRAP capability handled by our in-house team. Most lenders outsource — we don’t. The result is faster approvals, more attached communities funded, and far fewer dead deals.

3-6 w
APPROVAL WINDOW
94%
APPROVAL RATE
3
CAPABILITIES — CPM · PERS · DELRAP
06
SERVICE 06 OF 06

Credit Services Department

For buyers who can’t qualify today, a dedicated team that builds a plan to get them there. It’s a long game — but the buyer who comes back in nine months is the buyer who closes on your inventory.

62%
RETURN-TO-CLOSE RATE
9 mo
AVG LOOKBACK
1,400+
ACTIVE PLANS

Run the numbers
with our builder team.

30-minute working session. Bring your current commitments and pricing. We'll show you, line by line, where HFG tightens the gap.

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